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DELIVERY & RETURNS

 

Delivery

 

Free next day delivery on all orders over £50.00 (ex vat).  Orders below this value will incur a small delivery charge of £4.00 (ex vat).

 

Orders placed before 5pm will be dispatched for delivery next working day.

 

All backorders will be dispatched as soon as stock becomes available.

 

Some items e.g. furniture or non-regular stock items may require longer lead times and you will be advised on ordering.

 

Returns

 

All returns must be unopened and in their original packaging.

 

Returns must be made within 14 days unless the item is damaged or faulty.

 

Returns of unwanted goods or errors by the customer when placing an order can be returned but will be subject to a 25% of total value restocking charge. 

 

Please email warren.oneil@asl-group.co.uk to arrange any product return whilst stating either the related invoice or delivery note number.

 

Unfortunately, we cannot accept returns of food and beverage items, health and safety items or some special request items.

 

All goods supplied by us are warranted (by the manufacturer) to be of sound workmanship and materials, and suitable for the purpose for which they are designed under fair conditions.

Our liability under this Warranty will be limited to the replacement, free repair or issue of credit against any goods acknowledged by us to be faulty, provided that such faults have not been caused by misuse or negligent handling of them.